Zainab Mohamed Alhosani

Eng. Zainab Mohamed Alhosani embarked on her professional journey in 2017 at Abu Dhabi Municipality, marking the beginning of a remarkable career following the completion of her Bachelor’s degree in Applied Science, Electronics Engineering Technology in 2016. With an unwavering commitment to professional growth, she is now completing a Master’s degree in Electrical Engineering and Computer Science. As a Senior Engineer, Zainab has demonstrated leadership by setting an example for her peers. She actively supervises and researches modern work methods and technologies, consistently seeking the best global practices for application. Her commitment to innovation is evident through the exploration of global best practices and modern technologies, including solar energy lighting, with the aim of updating standards and specifications used in Abu Dhabi emirate. Transparency is a key element in Zainab’s approach, as she responds to entities requests and requirements for infrastructure needs and maintains regular communication. She ensures clarity by preparing official letters to external entities, providing status updates on requests, and indicating timelines for completion, handling over 150 requests. Zainab places a strong emphasis on empowerment, motivating department employees to leverage their capabilities and contributing to municipal goals. Her efforts include training department newcomer employees and work placement university/school students, fostering a culture of continuous learning and development. She has trained eight university and school students during her tenure. Maintaining a positive outlook for the department, Zainab handles customer complaints and external communications with an assurance that requests will be executed. This positive approach is reflected in her handling of more than 200 requests and complaints from the emirate residence through CRM. Zainab’s commitment to productivity is evident in her achievements during remote work periods and outside official working hours. She has achieved the highest departmental productivity, meeting all performance indicators, in addition to participating in volunteering works after working hours and in weekends.